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FAQs

Frequentrly asked questions on FormsDeck community

How to change my password

You can access your FormsDeck account using your WhatsApp number. When logging in for the first time, it creates the account, and no password is asked.

So, there is no password required to login to FormsDeck just a WhatsApp number.

How to change the WhatsApp number of my form

​
Open Settings

​
Change Number

Under Settings > General, you can find the option to change your WhatsApp number. Make sure to save the changes and test your form to see if you are getting responses in the new WhatsApp number you have added.

Can this form submit a response to a WhatsApp group

Unfortunately, WhatsApp does not permit us to submit responses to a WhatsApp group. We can only send numbers to a single WhatsApp number at a time.

How to delete my WhatsApp form

You can delete any form by clicking on Delete as shown in the following image.

  • Deleting a form is a permanent action
  • You will lose all the data collected by the form
  • All your configuration settings and integrations will be lost
  • There is no way to retrieve a form that has been deleted

Therefore, make sure to delete the form only if you have to.

Assistant
Responses are generated using AI and may contain mistakes.
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Changelog
  • Product Updates

FAQs

Frequentrly asked questions on FormsDeck community

How to change my password

You can access your FormsDeck account using your WhatsApp number. When logging in for the first time, it creates the account, and no password is asked.

So, there is no password required to login to FormsDeck just a WhatsApp number.

How to change the WhatsApp number of my form

​
Open Settings

​
Change Number

Under Settings > General, you can find the option to change your WhatsApp number. Make sure to save the changes and test your form to see if you are getting responses in the new WhatsApp number you have added.

Can this form submit a response to a WhatsApp group

Unfortunately, WhatsApp does not permit us to submit responses to a WhatsApp group. We can only send numbers to a single WhatsApp number at a time.

How to delete my WhatsApp form

You can delete any form by clicking on Delete as shown in the following image.

  • Deleting a form is a permanent action
  • You will lose all the data collected by the form
  • All your configuration settings and integrations will be lost
  • There is no way to retrieve a form that has been deleted

Therefore, make sure to delete the form only if you have to.

Assistant
Responses are generated using AI and may contain mistakes.
twitterfacebookinstagramlinkedin
Powered by Mintlify